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    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
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704-633-2223 | 1616 Jake Alexander Blvd S Salisbury, NC 28146

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


What Our Customers Are Saying

I was at Central Auto at or around this date, it was about a month ago. I had an appt for a tire sensor, ended up having a flat the next day from a previous auto place's shoddy work (and obnoxious claims of immediately needing over 2k in parts just by touching one tire on our SUV). Central was great and allowed us to come in early morning and not wait until our afternoon appointment time to get our tire patched and sensors reprogrammed. I was there a time before and we will be getting work done shortly on our terrain that was not immediate. We've had nothing but great experiences since we've gone and the owner has been open and honest about work that does need to be done.

, 09/15/2023

Servicing my vehicles for years. Recently installed new engine in truck. They have bent over backwards to make sure everything is right. Fun friendly crew. Thanks for all you've done!!!!!!

, 08/02/2023

reviewiconProfessional Auto Repair

They know their business, and the price wasn't too bad, I take my cars there cause I know I don't have to worry about any issues after, they fill you in on all your car repair needs



reviewiconHonest and Dependable

The staff was phenomenal and extremely helpful. Very informative and honest. The previous reviews definitely helped and I would recommend them



reviewiconAmazing Service

Great service, great people, highly recommended!



reviewiconHighly Recommended

Great shop, great people. Cashier was beyond professional with a great personality. Definitely will be back.



  • ASE (Automotive Service Excellence)
  • NAPA
  • O'Reilly Auto Parts
  • Advance Auto Parts
  • Car Care Aware
  • Call Us For Service: 704-633-2223